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Building A Customer Feedback Program

Building an effective, centralized, and systematic customer feedback program from scratch isn’t simple but it IS important. This Trello board is designed to help you build an effective program that can deliver actionable insights and recommendations for your company.

This will walk you through how to plan a customer feedback program that:

  1. Meets your company's needs
  2. Matches your available resources
  3. Uses the most appropriate NPS survey

You can track your process (and progress) with this board as well. As you begin to build your customer feedback program you'll have everything you need in one location!

Read more about building and running a customer feedback program here.

Author : Survey Monkey

Source : Trello Templates

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