Bike Repair Pipeline
Heritage General Store is a mash-up of two great concepts, bikes and coffee.
Trello is used to manage bike sales and repairs. This template outlines the process of a bike coming in for repair.
When an order comes in, a service technician creates a card with essential information for the order:
- the customer’s name
- phone number
- bike model, etc.
Then they go through the workflow shown below. Cards are moved through “Needs Paint,” “Ready to Build,” “Wheel Repairs,” and “Ready for Pickup” lists. Technicians attach pictures of receipts before they archive cards and make notes for future repairs.
Author : Heritage General Store
Source : Trello Templates